FAQ

Please see our sizing guide for more details and suggestions for fit.  Our sizes range from S-3XL.  We offer unisex tees which means they run larger.  Women should order one size down from their regular size for a slimmer fit.  All customers are responsible for reading product descriptions and reviewing size charts prior to purchases.  All figures and sizes are different.

Turn shirt inside out and wash on gentle cycle in cold water, hang dry or dry on VERY VERY LOW TEMP. Washing in warm/hot water or high temperature drying will make the screen print or transfer crack and peel. Doing so will lessen the lifespan of the shirt and design drastically. Do not use bleach or fabric softener.

Please allow at least one week for your order to be prepped for shipping. This may change at any time depending on order volume at the time. See the announcement bar for an updated approximate processing time. You will receive a tracking number through email when your order is ready to be shipped. Orders are brought to the post office within 2 business days of a label being created.

If you suspect that your package was lost by the USPS, you can file a claim HERE.

Please know that we do not have control over packages once they leave our hands.  We are given the same tracking information that is provided to you upon shipping.  Please contact the USPS with concerns regarding your orders shipping.

When an order is stuck in “Pre-Shipment” status, that is usually USPS code for “we missed its initial scan at the original distribution center and your package was manually sorted to a truck, it will be scanned at another delivery point along the way.”

The USPS is experiencing challenges due to COVID-19, resulting in a lack of staff / resources as stated on their website.  In addition to an increase in mail going through the USPS, this is causing customer packages to be delayed nationwide.

We are now shipping internationally.  Please be aware that we are not responsible for any custom or duties fees that you may be charged.  Check with your local customs office for any questions regarding possible fees.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.  To start a return, you can contact us at info@foreverrootedapparel.com. If your return is accepted, you'll be responsible for your return shipping fees.  We will provide instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.